CFMOTOCareers

The Financial Analyst is responsible for identifying areas for financial improvement within the organization; reporting on financial performance; recommending solutions to optimize processes and increase profitability. The Financial Analyst gathers data on organizational activity and financial health including analyzing expense and routine processes.

Essential Duties & Responsibilities

• Reviews company policies and business process
• Follow up on dealer termination
• Analyses data and information to identify business opportunities
• Analyse dealer’s business performance based on historical data
• Works closely with executive management to achieve outcomes based on company goals
• Makes recommendations to management for more accurate annual ordering
• Recommends and updates policies and procedures to improve performance
• Enhances workflow and cross-departmental engagements
• Collaborates with different departments to improve cost-effectiveness across all platforms
• Creates monthly reports to management on key findings and assessments
• Focus on internal data analysis
• Verify customer’s data
• Special projects as required
• Assists other team members as needed
• Proactively follows all Company Health & Safety policies and guidelines

Qualifications

Education & Experience Required

• Hold degrees in statistics or similar, master degree preferred
• Minimum of 3 years as an analyst in a professional setting
• Strong statistical software skill required (SPSS, SAS, STATA, R, etc.), R and excel preferred
• Exceptional verbal and written communication skills
• Strong attention to detail
• Excellent analytical skills
• High proficiency in Microsoft Office applications
• Ability to sit in front of a computer for many hours a day
• Minimum 3 years as an analyst in a professional setting

Education & Experience Preferred

• 3 – 5 years’ previous experience in similar role

The Marketing & Content Specialist is responsible for providing support to the Marketing Department with marketing activities, as directed, including managing consumer events, industry media requests, video acquisition, editing, social media planning, implementation and execution internally and externally of the Company’s marketing / brand strategies, tactics and communications; responsible for the coordination of consumer events (will require ability to obtain a medical certificate to operate Company vehicles).

Essential Duties & Responsibilities

• Responsible for the coordination of consumer events including budget, planning, logistics, promotion; coordiates with sales team and dealers
• Manages social media channels and collaborates with team members to develop content
• Responsible for organizing media events to highlight CFMOTO atvs and side by sides.
• Responsible for video shooting and editing of final product; partners with external vendors if required
• Responsible for the management of the demo fleet and vehicles; attends company regional and demo events as needed
• Special projects as required
• Assists other team members as needed
• Proactively follows all Company Health & Safety policies and guidelines

Qualifications

Education & Experience Required

• Associates degree in marketing, business, public relations, journalism, communications or related field
• 1 - 2 years previous marketing experience desired
• Proficiency with Microsoft Suite (Excel, Word, Outlook, PowerPoint)
• Experience and/or certifications in Illustrator, Photoshop, Final Cut Pro, Adobe Premiere and other Mac software applications a plus
• Demonstrated video production and editing experience
• Demonstrated interest and experience in participating across social channels (i.e., Google+, Instagram, Facebook, YouTube, etc.)
• Demonstrated interest and experience developing content and planning media events

Education & Experience Preferred

• Bachelors degree in marketing, business, public relations, journalism, communications or related field
• 3 – 5 years’ previous experience in similar role (5+ years of experience instead of degree) preferably in a corporate environment

The Technical Writer is responsible for providing value added service support to CFMOTO dealers and customers through technical documentation and communications.

Responsibilities

• Development, content creation, and review for technical service manuals, articles, and repair procedures
• Vehicle and accessory installation instructions.
• Dealer and customer bulletins and information communications
• Supporting dealer technical training with preparation of training materials and instruction of classes as necessary
• Preparation of content and materials for dealer and consumer instructional videos
• Preparation of content and materials for social media
• Collaboration with international technical writing team
• Participates in technical service team initiatives, problem solving and continuous improvement efforts
• Maintains a high level of customer service, professionalism and projecting a positive image of CFMOTO Powersports
• Operates within standard operating procedures and following all Company Health & Safety guidelines
• Ensures a clean and safe work environment
• Other duties as required

Qualifications

Education & Experience Required

• Two or Four year degree in related discipline or equivalent experience
• Strong mechanical aptitude in Powersports and/or automotive
• 1-3 years technical writing experience
• 1-3 years’ experience developing training materials
• Proficient with Microsoft Suite (Excel, Word, Outlook, PowerPoint)

Education & Experience Preferred

• Adobe Creative Cloud / Adobe InDesign CS6
• PTC Creo / PTC Creo Illustrate

Critical technical, professional and personal capabilities

• Commitment to continuous improvement, safety, teamwork and open communications
• Ability to handle confidential and sensitive information with integrity and professionalism
• A positive attitude, motivated, self-starter with strong teamwork skills
• Strong communication skills both verbal and written
• Outstanding organizational and time management skills
• Proven problem solving, decision making and planning skills
• Ability to maintain accuracy on detailed work
• Strong customer focus and service orientation with the ability to interact effectively with colleagues and vendors at all levels in a cross cultural setting
• Demonstrates speed and flexibility as appropriate in responding to and adapting to change
• Promotes cooperation within the team and between teams
• Demonstrated ability to adapt to a challenging and developing environment; willingness to take on new responsibilities as our business evolves

Additional Information

• Normal schedule is Monday – Friday, 8 am – 5 pm; ability to work required hours
• Working conditions are normal for a warehouse and office environment
• Requires use of office equipment such as computers, telephones, copy machines
• Ability to lift and/or move up to 50 lbs.
• Equipment operation requires specialized training and testing within CFMOTO standards

The Customer Experience Representative is responsible for providing CFMOTO customers (typically end-users), and potential customers with product information, and support for questions and complaints regarding products. Emphasis is on world class customer service that is a competitive advantage and contributes to the growth of the business.   

Essential Duties & Responsibilities

• Responsible for maintaining a high level of customer service, professionalism and projecting a positive image of CFMOTO Powersports
• Acts as a liaison between the customer and CFMOTO Operations
• Identifies process improvements that facilitate a high level of customer satisfaction internally and externally.
• Proactively communicates in a timely manner with external dealers/customers about order verification, order status, pricing, shipment status, accounting and quality issues.
• Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs and communicate special handling requests.
• Communicates, confirms, and conducts follow up regarding service support issues such as, but not limited to: parts, manuals, flat rates, vehicle status, and training.
• Promotes dealer/customer satisfaction and achieves cycle time reduction through team-based problem solving.
• Regularly participates in cross-functional teams to solve recurring customer issues.
• Responsible for answering Company’s main phone line and directing calls to appropriate person and / or department.
• Special projects as assigned

Qualifications

Education & Experience Required

• High School diploma or equivalent
• 2 – 4 years previous experience in similar role
• Proficient with Microsoft Suite (Excel, Word, Outlook, PowerPoint)
• High level negotiation and dispute resolution skills
• Ability to work in a fast paced and changing environment

Education & Experience Preferred

• Bachelor’s degree
• 4-6 years previous experience in similar role
• Powersports industry knowledge/experience strongly preferred

Additional information

• All applicants must be eligible to work in the US
• Core business hours are Monday – Friday, 8 am – 5 pm; ability to work required hours
• Working conditions are normal for an office environment

The Senior CAD designer will work alongside a creative & technical team in the “Discovery & Innovation Group” creating the future of CFMOTO products by focusing on customer-based solutions & elevating the user experience by industry leading innovation, performance, and reliability.   

Essential Duties & Responsibilities

• Create, and manage CAD models & assemblies with PTC Creo software for design evaluation and prototype construction
• Design complex systems for transportation products, with a strong understanding of vehicle mechanics, dynamics, and functioning for optimal performance & reliability
• Work at different stages of the product development process in collaboration with a multidisciplinary team developing prototypes and Proof of Concept vehicles & mechanical systems
• Manage relationships and projects with suppliers based on established timelines

• Work with engineers & the product team leadership in the execution of new ideas, technologies, and systems to improve the current product line, and create new & innovative industry firsts to satisfy the market requirements provided by the product team
• Experience in working with rapid prototype processes, and scan data
• Work with chosen partners in North America & China on development of new chassis related systems
• Responsible for operating within standard operating procedures and following all company health & safety guidelines
• Ensures a clean and safe work environment
• Other duties as required

Qualifications

Education & Experience Required

• Associates or bachelor’s degree in Product Design, Mechanical Design or related field
• Advanced user of PTC Creo CAD software relating to the design of transportation products. Proficient in 2D & 3D component & engineering drawing creation, GD&T, and large assembly management
• 7+ years’ previous experience in a similar role within the powersports, automotive or similar industry
• Expert understanding of materials & manufacturing processes relating to the transportation products industry
• Experience in design of vehicle chassis weldments, forged parts, CNC machined parts, metal forming, die-casting, and other cast metal parts.
• Experience in plastic Injection-molded part design a plus
• Must be an analytical & forward-thinking designer, willing to challenge the status quo and evaluate the best way to achieve design solutions to satisfy product market requirements and DFM needs
• Project Management experience with strong communication & analytical skills
• Detailed and accurate organizational skills in analysing, reporting, and evaluating future directions by using CAD analysis tools to make appropriate recommendations for design improvements
• Familiar with ROHVA, SVIA, ANSI, NHTSA, and other standards relating to the safety & certifications of vehicles being developed, with adherence to relevant requirements

The Logistics Coordinator is an important part of our supply chain strategy and is responsible for maintaining an accurate inventory by VIN number and location. You will coordinate LTL, Volume, FTL, multi-stop shipments throughout our dealer network.

Responsibilities

• Responsible for maintaining a high level of customer service, professionalism and projecting a positive image of CFMOTO Powersports
• Coordinate and optimize daily shipping and receiving activities including but not limited to: LTL, Volume, FTL, Multi-Stop, Import/Export shipments
• Provide administrative support, including but not limited to: answering phones, customer and sales support, handling return authorizations, responding to customer inquiries, data entry, and assisting with intra-department documentation, sorting, and file management.
• Prepares and/or creates reports for internal/external communications; may maintain database(s) including the entry, analysis and the gathering of information to produce reports; exercises solid judgment/discretion in the collection and dissemination of sensitive/confidential information
• Maintain accurate departmental procedure manuals
• Assists with projects as needed
• Proactively follows all Company Health & Safety policies and guidelines
• Other duties as required

Qualifications

Education & Experience Required

• Associates degree in a Transportation, Logistics, Supply Chain or equivalent experience
• 3-4 years previous experience in transportation, logistics or supply chain
• Proficient with Microsoft Suite (Excel, Word, Outlook, PowerPoint)

Education & Experience Preferred

• Bachelor’s degree and relevant experience in Transportation, Logistics, Supply Chain
• Strong analytical skills

Other (Knowledge, Skills and Abilities)

• Ability to handle confidential and sensitive information with integrity and professionalism
• A positive attitude, motivated, self-starter with strong teamwork skills
• Strong communication skills both verbal and written
• Strong customer focus and service orientation with the ability to interact effectively with colleagues and vendors at all levels in a cross-cultural setting
• Excellent analytical skills
• Demonstrates speed and flexibility as appropriate in responding to and adapting to change
• Demonstrated ability to adapt to a challenging and developing environment; willingness to take on new responsibilities as our business evolves

Working Conditions / Physical Requirements

• Normal schedule is Monday – Friday, 8 am – 5 pm; ability to work required hours
• Primary environment is an office environment
• Requires use of office equipment such as multi-line phone system, computers, copier machines
• Required sitting and computer-related activities for extended periods of time
• Ability to occasionally lift and / or move to 25 pounds; will follow Company safety and ergonomic guidelines to avoid injury

The Design Engineer- Chassis Systems will work alongside a creative & technical team in the “Discovery & Innovation Group” creating the future of CFMOTO products by focusing on customer-based solutions & elevating the user experience by industry leading innovation, performance, and reliability.   

Essential Duties & Responsibilities

• Create new designs with PTC Creo software for design evaluation and prototype construction
• Analyze and test various chassis mechanical systems for existing & new vehicles by use of PTC Creo, Creo Simulate FEA, and other simulation & analysis tools
• Work at different stages of the product development process in collaboration with a multidisciplinary team developing prototypes and Proof of Concept vehicles & mechanical systems
• Manage relationships and projects with suppliers based on established timelines
• Design vehicle chassis systems for Proof of Concept, with DFM in mind. Examples: Suspension systems, steering, performance handling dynamics optimization, weight distribution for variable loading & terrain scenarios, drivetrain performance for reliability & NVH optimization, rider ergonomic optimization, correct wheel & tire selection, ETC calibration & control pack evaluation, heat management, general NVH analysis, and more
• Work with Design leaders & guide technicians in the fabrication, development and execution of new ideas, technologies, and systems to improve the current product line, and create new & innovative industry firsts to satisfy the market requirements provided by the product team
• Work with chosen partners in North America & China on development of new chassis related systems to move reach goals defined by the product team
• Provides design and functional feedback throughout projects, to improve direction of the design & engineering team
• Responsible for operating within standard operating procedures and following all company health & safety guidelines
• Ensures a clean and safe work environment
• Other duties as required

Qualifications

Education & Experience Required

• Bachelor’s degree in Mechanical Engineering or related field
• 5+ years’ previous experience in a similar role within the powersports, automotive or similar industry
• Must be an analytical & forward-thinking engineer, willing to challenge the status quo and evaluate the best way to achieve engineering solutions to satisfy product market requirements
• Project Management experience with strong communication & analytical skills
• Detailed and accurate organizational skills in analysing, reporting, and evaluating future directions by using CAD analysis tools to make appropriate recommendations for design improvements
• Must understand industry best practices for OHV & On-Road vehicle DFM, and have a thorough understanding of current engineering materials & processes relating to modern recreational vehicles
• Familiar with ROHVA, SVIA, ANSI, NHTSA, and other standards relating to the safety & certifications of vehicles being developed, with adherence to relevant requirements
• Advanced user of PTC Creo CAD suites relating to engineering & design. Proficient in 2D & 3D component & engineering drawing creation, GD&T, and large assembly management

The Advanced Surfacing CAD designer will work alongside a creative & technical team in the “Discovery & Innovation Group” creating the future of CFMOTO products by focusing on customer-based solutions & elevating the user experience by industry leading innovation, performance, and reliability.   

Essential Duties & Responsibilities

• Create class-A surfaced parts with CAD software for design evaluation and prototype construction
• Use 3D scan data, and scanning equipment as needed to support various projects
• Work at different stages of the product development process in collaboration with a multidisciplinary team developing prototypes and Proof of Concept vehicles & mechanical systems
• Manage relationships and projects with suppliers based on established timelines

• Experience in working with various rapid prototyping processes
• Work with chosen partners in North America & China on development of new chassis related systems
• Responsible for operating within standard operating procedures and following all company health & safety guidelines
• Ensures a clean and safe work environment
• Other duties as required

Qualifications

Education & Experience Required

• Associates or bachelor’s degree in Industrial Design, Product Design, Mechanical Design or related field
• Advanced user of PTC Creo ISDX, or Autodesk Alias CAD software, relating to the design of Class-A aesthetics parts for transportation products.
• 5+ years’ previous experience in a similar role within the powersports, automotive or similar industry
• Experience with scan data digital modelling, and using 3D digital scanners to reverse engineer clay models, and other physical parts relating to transportation vehicles
• Experience in plastic Injection-molded part design
• Project Management experience with strong communication & analytical skills

The Market Research Analyst will support the Product Team by conducting powersports industry research and analysis in its current state and for predicted future trends. 

Essential Duties & Responsibilities

• Work with the product team to discover problems that are urgent, pervasive, and can be monetized
• Use the Pragmatic Institute framework as a guide
• Analyze powersports industry movements using consumer insights, and understanding the current customer needs, as well as potential future customers
• Assist the Product & Marketing team with research to understand consumer behaviour & product usage better by way of focus groups, observational research Win/Loss analysis, Interviews, opinion polls, secondary literature reviews, and questionnaires
• Gather & organize data on consumers, competitor products, and market conditions, keeping a detailed database for efficient communication between various departments
• Conduct further Positioning Analysis such as: SWOT, PEST, Investment-Impact scoring, Competitive landscape, Pricing, etc.
• Maintain detailed databases of the current product portfolio, and competitive analysis comparisons
• Gather data on consumer demographics, preferences, needs, and buying habits
• Daily/Weekly communications as needed with R&D and product team members in China regarding ongoing research projects and findings.
• Analyze data using statistical software
• Convert complex data and findings into understandable tables, graphs, and written reports using PowerPoint & BI software
• Responsible for operating within standard operating procedures and following all company health & safety guidelines
• Ensures a clean and safe work environment
• Other duties as required

Qualifications

Education & Experience Required

• Bachelor’s degree in Marketing Research or Communications, BI, BA, or a related field
• 2-4 years previous experience in similar role within the Powersports, Automotive or similar industry preferred
• Pragmatic Institute Certified: Foundations-Focus-Build-Launch-Price
• Versed in BI software such as Tableau or MS Power BI
• Strong Analytical problem-solving skills, with ability to interpret current market conditions and possible future trends, providing key insights, recommendations and conclusions
• Strong statistical data analysis skills, and ability to communicate findings in professional visual presentations to management by PowerPoint & other related software
• Strong in organizational skills, database management, and meaningful reporting to help facilitate management strategy & planning functions
• Expert knowledge of Microsoft Excel and PowerPoint and proficient with Word and Outlook
• Strong verbal communication skills
• PRC certification a plus

The Designer, PG&A is accountable for supporting the ideation, industrial design, concept design, and initial CAD design for CFMOTO Accessories.

Accountabilities

• Industrial design sketching and concept design
• Initial cad design with knowlwedge of design for manufacturing
• Prototyping and 3d printing
• Accessory design ideation
• Perform research and design exploration for new concepts
• Maintain expertise in current industry design trends
• Collaborate with engineers, vendors, and manufacturing personnel to ensure designs meet the needs of all involved parties
• Provide design feedback throughout project lifecycle
• Attend select industry shows
• Responsible for maintaining a high level of customer service, professionalism and projecting a positive image of cfmoto powersports
• Responsible for operating within standard operating procedures and following all company health & safety guidelines
• Ensures a clean and safe work environment
• Cross-functional responsibilities with the ability to supplement other roles as needed
• Other duties as required

Knowledge, experience & capabilities

Education & Experience Required

• Associates or Technical degree in design or similar
• 1-5 years’ previous experience in similar role within the Powersports, Automotive or similar industry
• Expert knowledge in design and drafting software
• Hands-on mechanical aptitude and knowledge of assembly processes
• Must be able to collaborate
• Proficient with Microsoft Excel, PowerPoint, Word and Outlook
• Strong customer focus and service orientation with the ability to interact effectively with colleagues, dealers/customers and vendors at all levels in a cross cultural setting

Education & Experience Preferred

• 3-5 years’ previous experience in similar role
• Bachelor’s degree in design or similar
• Proficient in CREO

Critical technical, professional and personal capabilities

• Commitment to continuous improvement, safety, teamwork and open communications
• A positive attitude, motivated, self-starter with strong teamwork skills
• Strong communication skills both verbal and written
• Proven problem solving, innovation, and design skills
• Demonstrates speed and flexibility as appropriate in responding to and adapting to change
• Promotes cooperation within the team and between teams
• Demonstrated ability to adapt to a challenging and developing environment; willingness to take on new responsibilities as our business evolves

Additional Information

• All applicants must be eligible to work in the US
• Normal schedule is Monday – Friday, 8 am – 5 pm; ability to work required hours
• Working conditions are normal for an office environment
• Requires use of office equipment such as computers, telephones, copy machines
• Required sitting and computer-related activities for extended periods of time
• Ability to lift and/or move up to 50 lbs.
• Equipment operation requires specialized training and testing within CFMOTO standards
• Travel up to 25%

We believe that each employee makes a significant contribution that should not be limited by assigned responsibilities; therefore, this role profile is designed to outline primary accountabilities, duties, qualifications and job scope, but not limit the employee nor the organization to just the work identified. It is our expectation that each employee will offer his or her services wherever and whenever necessary to ensure success of the services we provide to our customers.