Career Opportunity Information | CFMOTO USA
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CFMOTOCareers

CFMOTO employees not only help keep the business alive, but they are also enthusiastic and experienced off-road riders who are working to make the experience better for everyone. Do you want to build a career in the motorsports industry? As a global leader in designing and building innovative, high-quality, and high-performance vehicles, we’re always looking for motivated individuals to add to our dynamic US team.

CFMOTO USA’s corporate headquarters is located in Plymouth, Minnesota, just outside the Twin Cities of Minneapolis and St. Paul. Minnesota’s outdoor culture and friendly atmosphere make this the ultimate place to be in the Midwest. Join our team today!

Current Openings

Technical Service Representative

The Technical Support Representative is accountable for providing value added service support to CFMOTO dealers and customers through technical problem resolution, product training.

Essential Duties & Responsibilities

  • Participates in technical service team initiatives, problem solving and continuous improvement efforts
  • Provides telephone and electronic case support for technical product support, warranty claim authorizations
  • Assists dealers with vehicle troubleshooting, diagnostic and repair assistance
  • Conducts in-person dealer visits as needed to resolve technical vehicle concerns
  • Assists in the development, review and feedback for technical service manuals, articles and repair procedures
  • Responsible for supporting dealer technical training with preparation of training materials and instruction of classes as necessary
  • Ensures a clean and safe work environment

Qualifications

Education & Experience Required

  • High School diploma or equivalent
  • Strong mechanical aptitude in Powersports and/or automotive
  • 3-5 years’ customer service experience in related industry
  • Strong ability to methodically evaluate complex problems and provide strong recommendations for resolution
  • Proficient with Microsoft Suite (Excel, Word, Outlook, PowerPoint)
  • Previous Powersports industry experience desired

Education & Experience Preferred

  • Bachelor’s degree in Business Administration, Industrial Science or related field
  • 1-2 years previous Powersports Industry experience
Channel Marketing Manager

The Channel Marketing Manager is responsible for the planning, developing and executing of channel-specific marketing strategies and campaigns to promote the CFMOTO brand and products.

Essential Duties & Responsibilities

  • Responsible for brand compliance and branding initiatives through out the CFMOTO dealer network
  • Manages sales training and PDI video production for our learning management system.
  • Responsible for dealer coop adverising compliance and processing
  • Manages marketing digital assets (photography, logos, video)
  • Responsible for the management of in store POP and store within a store branding and merchandising
  • Manages quartly top operater Dealer profile video
  • Performs competitive market research
  • Special projects as required
  • Assists other team members as needed
  • Proactively follows all Company Health & Safety policies and guidelines

Qualifications

Education & Experience Required

  • Bachelors degree in marketing, business, public relations, journalism, communications or related field
  • 3 - 5 years previous Channel marketing experience desired
  • Proficiency with Microsoft Suite (Excel, Word, Outlook, PowerPoint)
  • Experience and/or certifications in Illustrator, Photoshop, Final Cut Pro, Adobe Premiere and other Mac software applications a plus
  • Experience with lead management systems and processes a plus
  • Strong relationship building skills

Education & Experience Preferred

  • Bachelors degree in marketing, business, public relations, journalism, communications or related field
  • 5+ years’ previous experience in similar role preferably in a corporate environment
  • • Powersports experience
Dealer Support Representative – Parts, Garments & Accessories (PG&A)

The Dealer Support, PG&A is accountable for ensuring dealers are informed and supported in all aspects of researching, ordering, and servicing of Parts, Garments, and Accessories for CFMOTO.

Essential Duties & Responsibilities

  • Field inbound dealer calls and emails regarding Parts, Garments, and Accessories
  • Prepare, review, and send informational PG&A notices to field sales and dealers
  • Prepare, monitor, and correct PG&A catalogue diagrams for internal and external use
  • Train dealers on ordering PG&A items when needed
  • Assist in troubleshooting possible field issues for PG&A
  • Catalogue and communicate PG&A dealer and sales feedback internally
  • Other duties as required

Knowledge, experience & capabilities

Education & Experience Required

  • 1-3 years’ previous experience in similar role within the Powersports, Automotive, Dealership, or similar industry
  • Customer service experience
  • Relationship building experience
  • Must be able to collaborate
  • Proficient with Microsoft Excel, PowerPoint, Word, and Outlook
  • Strong customer focus and service orientation with the ability to interact effectively with colleagues, dealers/customers and vendors at all levels in a cross-cultural setting

Critical technical, professional and personal capabilities

  • Commitment to continuous improvement, safety, teamwork and open communications
  • A positive attitude, motivated, self-starter with strong teamwork skills
  • Strong communication skills both verbal and written
  • Demonstrates speed and flexibility as appropriate in responding to and adapting to change
  • Promotes cooperation within the team and between teams
  • Demonstrated ability to adapt to a challenging and developing environment; willingness to take on new responsibilities as our business evolves

Ride without Compromise